Terms of Service

Last updated: February 23, 2026

These Terms of Service ("Terms") govern your access to and use of the agents.truematrix.io platform operated by TrueMatrix ("we", "our", "us"). By accessing the platform, you agree to be bound by these Terms.

1. Access and Eligibility

Access to TrueMatrix Agents is restricted to authorised users of igmhealth.com and truematrix.io organisations. You must authenticate via a valid Google account belonging to one of these domains. Sharing credentials or granting access to unauthorised parties is prohibited.

2. Acceptable Use

You agree to use the platform only for lawful purposes and in accordance with these Terms. You must not:

3. AI-Generated Content

Content generated by AI Agents is provided for informational purposes and requires human review before publishing. We make no warranties regarding accuracy, completeness, or suitability of generated content. You are solely responsible for reviewing and approving content before use.

4. Intellectual Property

The platform, its interface, and underlying software are the property of TrueMatrix. Content generated using the platform may be used by your organisation subject to the underlying AI provider's terms of use.

5. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled or emergency maintenance, and access may be affected by third-party AI service availability.

6. Limitation of Liability

To the fullest extent permitted by law, TrueMatrix shall not be liable for indirect, incidental, or consequential damages arising from your use of or inability to use the platform.

7. Modifications

We reserve the right to modify these Terms at any time. Continued use of the platform following any changes constitutes acceptance of the revised Terms.

8. Contact

For questions about these Terms, please contact us at legal@truematrix.io.