Privacy Policy

Last updated: February 23, 2026

TrueMatrix ("we", "our", or "us") operates the agents.truematrix.io platform. This Privacy Policy explains how we collect, use, and protect information when you use our AI Agent services.

1. Information We Collect

We collect information you provide directly, including:

• Account credentials (username, email) via Google OAuth
• Organisation domain used for authentication
• Usage data such as content generation requests and website configurations
• Technical information such as IP address and browser type

2. How We Use Your Information

We use the information we collect to:

• Authenticate and authorise access to the platform
• Provide, operate, and improve our AI Agent services
• Monitor platform performance and detect abuse
• Communicate service-related updates to you

3. Google OAuth

We use Google OAuth solely to verify that you belong to an authorised organisation domain (igmhealth.com or truematrix.io). We do not access your Google Drive, Gmail, or any other Google services beyond basic profile information (name, email).

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers strictly necessary to operate the platform (e.g., cloud hosting, database services) under confidentiality obligations.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting us.

6. Security

We implement industry-standard measures including HTTPS encryption, JWT-based session management, and encrypted credential storage to protect your data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page.

8. Contact

For questions about this Privacy Policy, please contact us at privacy@truematrix.io.